Essay on Trends in the Hospitality Indus - 1441 Words

Trends in the Hospitality Industry Nowadays trends are everywhere. You can find them in every industry and they play a huge role. The retro trend in clothing, the SUV trend in the car industry, but nowhere else are trends more important than in the hospitality industry. But what exactly is a trend? A trend describes usually the time measurable course of a development into a certain quantitative and/or qualitative direction. In economics, trends are changes of the behavior of the society. In marketing research this describes the change and development of the consumerism and consumption behavior. In old days it was okay for a hotel to have only rooms and a restaurant. Today a hotel has to have a recreation centre, a beauty farm, a shopping†¦show more content†¦The hotels are preparing themselfes for that. Staff which speaks all kinds of languages, the guests can have food from their home country and they can even watch their favotite TV channels. The amount of international trips raised about 2%. A lot of business travellers want to stay in well known hotels like Mariott or Hilton. Only 16% want to stay in individual hotels. So for the industry it is important to have a very good reputation. Of course the people try to get the best price for a room and most hotels have company rates which are below the normal rack rate. Also important for a booking is the location of the hotel and the bonus programs. For 26% of the guests Airline milage is important. So the hotels have to work with airline companies and they want special conditons as well. Because of the fast going world today the guests have no time to wait long for the check-in or check-out procedures. They expect Express service. Also 68% want complimentary transportation to the airport. The Opryland Hotel Convention Center in Nashville, Tennessee, developed a system to avoid long check-in or check-out times. You can check-in or out via credit card. The system checks the data and the credit range and the guest is checked-in in seconds. 2. Shifting consumption pattern American business travellers take more and more their kids on the trips. In 1995 out of the 193.2 million business tripsShow MoreRelatedWork Style Survey On Decision Making Essay1453 Words   |  6 Pagesfirst work after dinner 1-100 1-firstly only work 100-firstly only dinner 11) How do you prefer to talk about problems 1-100 REFERENCES 1.http://www.rutvet.ru/in-chto-takoe-delovaya-kul-tura-961.html 2.Gavrilenko OV Russian Business Culture: Trends // Bulletin of Moscow University. Series 18. Sociology and Political Science. â„â€"1, 2011. 3.M. Weber, The Protestant Ethic and the Spirit of Capitalism. - M .: Progress, 1991, 4.Buryshkin PA Moscow merchant. - M .: Capital, 1990, 5.Gesteland RRead MoreAngel Investing: a Case Study of Indian Angel Network2219 Words   |  9 Pagesyear period through a strategic sale. 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